FAQ

• You can find a list of CONDOTTI boutiques and CONDOTTI authorized retailers here.
• If our online shop is available in your country, you can also purchase a range of products through the CONDOTTI website.
  
  

• All new CONDOTTI watches are covered by a 2-year Warranty.
• The warranty is only valid if the warranty certificate is dated, fully and correctly completed and stamped by an authorized CONDOTTI retailer

This warranty does not cover

• The life of the battery
•  Normal wear and tear and ageing (e.g. scratches to the crystal; changes in the color and/or material of non-metallic straps such as leather, textile, rubber).
• Any damage to any part of the watch resulting from inappropriate/abusive use, lack of care, negligence, accidents (knocks, dents, crushing, broken glass, etc.), incorrect use of the watch and non observance of the operating instructions  provided by CONDOTTI
• Indirect or consequential damages of any kind resulting from the use, non-operation, defects, or lack of precision of the CONDOTTI watch.
• The CONDOTTI watch handled by an unauthorized person (e.g. for battery replacement, service or repair) or which has been altered in its original condition beyond CONDOTTI’s control.
  
  
  
  
  
  

Whether you have a current or a vintage watch, CONDOTTI authorized service center offer efficient and personalized solutions. Contact details of CONDOTTI authorized service center can be found here.

The delivery time is 1-3 working days. An additional working days are required in case of a request for adjustment of the watch bracelet.

You will receive an email with a tracking number as soon as your order is shipped.